Privacy Policy for WandaJoFreePsychic.com
1. Introduction
At WandaJoFreePsychic.com (“we”, “us”, “our”), we are firmly committed to respecting your privacy and protecting your personal data. We understand that your trust is the foundation of our relationship, which is why we are dedicated to transparency, accountability, and compliance with international data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information when you visit WandaJoFreePsychic.com or otherwise interact with our services.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of the website located at wandajofreepsychic.com and to all personal data collected through our website, services, or communications.
We act as the “data controller” within the meaning of the GDPR and also as the “business” as defined under the CCPA in respect of any personal data collected via this site.
3. Categories of Data Processed
We collect and process the following categories of personal information:
a) Usage Data
Information about your interactions with our website, including IP address, browser type, pages accessed, date and time stamps, referring URLs, and session duration.
b) Account Data
Details you provide upon creating an account or booking our services, such as your full name, mailing address, email address, and telephone number.
c) Profile Data
Information related to your interests, service purchases or inquiries, feedback, and behavior as you interact with our offerings.
d) Communication Data
Content of customer support queries and messages sent to us via our forms, email, or other contact channels, including timestamps and related context.
e) Technical Data
Device information including hardware model, operating system, screen resolution, browser configuration, mobile network data (if accessing by phone), and other diagnostic information.
f) Transaction Data
Data relating to your purchases or service requests, including billing information, payment method details (processed securely by third-party payment platforms), and transaction history.
g) Preference Data
Marketing communication preferences, opt-in/opt-out choices, and information about the products and topics you have expressed interest in.
4. Legal Bases for Processing
In accordance with applicable law, we process your personal data under the following legal bases:
– Performance of a Contract: To provide and manage services you have requested from us.
– Consent: Where we seek your informed consent for specific data collection or marketing activity.
– Legitimate Interests: To improve our services, prevent fraud, and ensure the security and integrity of our website.
– Legal Obligations: To comply with applicable laws, regulations, or legal processes.
5. Your Rights
You have the following rights regarding your personal data, subject to regulatory qualifications and verification of your identity:
– Right of Access: You may request access to the personal data we hold about you.
– Right of Rectification: You have the right to correct inaccuracies in your personal information.
– Right to Erasure: Under certain conditions, you may request that we delete your personal data.
– Right to Restrict Processing: You can request that the processing of your data be limited in specific circumstances.
– Right to Data Portability: You may ask to receive your data in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to processing for direct marketing or other purposes based on our legitimate interests.
To exercise your rights, please contact us at [email protected].
California residents may also exercise additional rights under the CCPA, including:
– Right to Know: You can request to know what categories and specific pieces of personal information we collect and for what purposes.
– Right to Opt-Out: You may request that we do not sell or share your personal information.
– Right to Non-Discrimination: Exercising your privacy rights under the CCPA will not result in discriminatory treatment.
6. Security Measures
We implement a range of robust technical and organizational measures to protect your personal information, including:
– SSL/TLS encryption for data transmitted over the internet
– Access controls and authentication protocols
– Regular system monitoring and security audits
– Secure data backup procedures
– Staff training on data protection and information security
7. International Data Transfers
Your personal data may be transferred to and stored in jurisdictions outside of your country of residence, including countries that may not offer the same level of protection as your own. In such cases, we ensure appropriate safeguards are implemented, including standard contractual clauses approved by the European Commission and other applicable mechanisms to ensure data protection compliance.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements:
– Account Data: Retained for the life of the account and for up to 3 years after closure.
– Communication Data: Retained for 2 years for legal and service quality purposes.
– Transaction Data: Retained for 7 years for tax and financial recordkeeping.
– Usage, Technical, and Preference Data: Typically retained for up to 2 years for analytics and service optimization.
9. Cookie Policy
WandaJoFreePsychic.com uses cookies and similar technologies to enhance user experience, provide essential website functionality, and gather analytical information:
– Essential Cookies: Necessary for the proper operation of the website (e.g., account login, session identification).
– Functional Cookies: Enable enhanced functionality or personalization features, such as saving user settings.
– Analytics Cookies: Collect anonymized data to help us understand how visitors use the site and improve performance.
– Performance & Marketing Cookies: Used in conjunction with third-party services to deliver relevant marketing and measure the effectiveness of campaigns.
10. Cookie Management and Compliance with GDPR & CCPA
When you first visit our website, you will be presented with a cookie consent banner. You may manage your cookie preferences through our cookie settings tool or by adjusting your browser settings.
Under the GDPR, we require user consent before placing any non-essential cookies. Under the CCPA, users have the right to opt out of the sale or sharing of their personal information collected via cookies.
11. Special Protections for Children
WandaJoFreePsychic.com does not knowingly collect or solicit personal information from children under the age of 13. If we discover we have inadvertently collected such data, we will promptly delete it. Parents or guardians who believe their child’s data has been collected may contact us at [email protected] to request its removal.
12. Policy Updates and Notifications
This Privacy Policy may be amended periodically to reflect changes in legal obligations, technology, or our practices. Continued use of our services after revisions signifies acceptance of the updated terms. Where legally required, we will notify users of significant changes to this policy.
13. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or your data, please contact us at:
Email: [email protected]
We are committed to maintaining the privacy, integrity, and security of your personal data in full compliance with applicable data protection laws. Please feel free to reach out to us with any concerns regarding your privacy rights.