Privacy Policy for wandajofreepsychic.com
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, service utilization metrics, and browsing history on our platform. This information is collected through automated logging systems, cookie tracking, and user interaction monitoring and may include session duration times, feature preferences, and navigation paths. The source of this data is our analytics software and website monitoring systems. We process this information for several important purposes, including improving website performance, enhancing user experience, analyzing service usage patterns, and optimizing content delivery, which enables us to provide better services, personalize user experiences, and maintain system security. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes your name, email address, telephone number, billing address, and account preferences. This information is collected through registration forms, account creation processes, and direct user input and may include communication preferences, account security settings, and subscription details. The source of this data is your direct input during account creation and subsequent updates. We process this information for account management, service provision, communication purposes, and billing administration, which enables us to maintain your account, provide requested services, and ensure proper communication channels. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes your profile picture, biographical information, interests, preferences, and service history. This information is collected through profile completion forms, preference settings, and service interactions and may include psychic reading preferences, consultation history, and personal interests. The source of this data is your direct input and service interaction history. We process this information for service personalization, experience enhancement, recommendation generation, and service delivery optimization, which enables us to provide tailored psychic readings, personalized recommendations, and improved service experiences. The legal basis for this processing is our legitimate interests in providing personalized services and maintaining service quality.
Your Rights:
Right to Access: You have the right to obtain confirmation about whether we process your personal data and request copies of this data. This includes the ability to receive information about the purposes of processing, categories of personal data concerned, and recipients of your data. To exercise this right, you can submit a written request through our contact form or email address. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.
Right to Rectification: You have the right to request correction of inaccurate personal data or completion of incomplete data we hold about you. This includes the ability to update account information, correct profile details, and modify preference settings. To exercise this right, you can access your account settings or contact our support team with specific correction requests. We will respond within 15 days and may require account verification, supporting documentation, and specific details about the information to be corrected.
Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for its original purpose. This includes the ability to delete your account, remove specific data points, and withdraw consent for data processing. To exercise this right, you can submit a deletion request through our dedicated form or contact our privacy team. We will respond within 30 days and may require password confirmation, identity verification, and specific consent withdrawals.
Right to Restrict Processing: You have the right to limit how we use your personal data when you have legitimate reasons for doing so. This includes the ability to suspend data processing, limit data usage, and temporarily block access to your data. To exercise this right, you can submit a processing restriction request through our privacy portal. We will respond within 20 days and may require account ownership proof, reason verification, and specific processing limitation details.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another service provider. This includes the ability to export your data, receive data copies, and transfer information between platforms. To exercise this right, you can request a data export through our account settings or contact our data protection team. We will respond within 30 days and may require identity verification, account authentication, and destination service details.Data Processing and Security Measures
We process Service Data which includes personal identification details, service preferences, appointment history, and consultation records. This processing involves automated data collection and manual review, enabling us to provide accurate psychic readings and personalized spiritual guidance. For example, in the context of psychic consultations, this includes session notes, spiritual assessments, and reading histories. The legal basis for this processing is legitimate business interests and explicit consent, specifically for providing requested psychic services and maintaining service quality.
We process Technical Data which includes device information, IP addresses, browser types, and usage patterns. This processing involves automated logging and analysis, enabling us to optimize website performance and user experience. For example, this includes tracking session duration, page interactions, and technical preferences during readings. The legal basis for this processing is legitimate interests, specifically for ensuring optimal service delivery and website functionality.
We process Communication Data which includes email correspondence, chat logs, and consultation messages. This processing involves storage and analysis of communication records, enabling us to maintain accurate records and provide consistent service. For example, this includes spiritual guidance discussions, reading clarifications, and follow-up communications. The legal basis for this processing is contract fulfillment and legitimate interests, specifically for maintaining service continuity.
We process Transaction Data which includes payment details, service purchases, and billing information. This processing involves secure payment processing and financial record keeping, enabling us to manage payments and maintain financial records. For example, this includes reading fees, subscription payments, and service upgrades. The legal basis for this processing is contract fulfillment and legal obligation, specifically for financial compliance and service delivery.
We process Preference Data which includes personal choices, reading preferences, and customization settings. This processing involves preference tracking and profile management, enabling us to personalize services and improve user experience. For example, this includes preferred reading styles, spiritual focus areas, and communication preferences. The legal basis for this processing is legitimate interests and consent, specifically for service personalization.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certification, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001 standards, GDPR compliance measures, and regional data protection regulations, ensuring compliance with international privacy laws. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: 7 years after account closure for legal compliance and service continuity
Usage Data: 2 years from collection for service improvement and analysis
Transaction Records: 7 years for financial compliance and tax requirements
Communication History: 3 years for service reference and quality assurance
Technical Logs: 1 year for security and performance optimization
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for wandajofreepsychic.com
Essential cookies are fundamental to website functionality. These cookies manage user authentication, maintain security protocols, and ensure proper site operations. We use them specifically for:
– User authentication during psychic reading sessions
– Security measures to protect client information
– Basic site operations and navigation
– Session management for consultations
– Technical stability across all services
Functional cookies enhance your experience by remembering your preferences. They enable:
– Language preferences for international clients
– Region-specific content delivery
– User interface customization for reading sessions
– Feature optimization for spiritual services
– Personalized settings for recurring visitors
Analytics cookies help us understand user behavior. They collect information about:
– Page interactions during psychic consultations
– Navigation patterns through spiritual resources
– Feature usage of divination tools
– Session duration for readings
– User preferences for spiritual services
Performance cookies assess and improve website operation by:
– Monitoring site speed during live sessions
– Identifying technical issues in reading platforms
– Optimizing content delivery for spiritual guidance
– Analyzing user experience during consultations
– Tracking system performance for seamless service
Cookie Management
You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings
GDPR Compliance
For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency
CCPA Compliance
California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information
COPPA Compliance
Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights
Updates and Changes
Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring
Contact Information
For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for wandajofreepsychic.com and covers all associated services within the psychic reading and spiritual guidance industry.
© 2025 Wanda Jo Free Psychic. All Rights Reserved.